Refund policy
Returns & Exchanges
Last updated: October 20, 2026
At CONQUER WITH CHRIST, we want you to feel confident in every purchase. If something isn't quite right, we're here to help make it right.
30-Day Returns & Exchanges
We accept eligible return and exchange requests within 30 days of delivery.
To qualify for a return or exchange, items must be:
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Unwashed, undamaged, and in their original condition.
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Free from stains, odors, and signs of wear.
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Returned with original tags attached, where provided.
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Accompanied by proof of purchase or an order number.
Briefly trying on an item indoors to check sizing is perfectly fine. Items that have been worn beyond a fitting, washed, altered, or damaged are not eligible for standard returns or exchanges.
Exchanges
Need a different size? We're happy to help.
Exchanges may be requested within 30 days of delivery and are subject to product availability.
All original items must be received and inspected by CONQUER WITH CHRIST before any replacement item is shipped. We do not ship replacement items in advance.
Once your original item has been received and approved, we will process your exchange and arrange shipment of your replacement item, subject to availability.
For Canadian orders, we cover standard shipping for your first approved replacement item. Customers are responsible for shipping the original item back to us unless the exchange is required due to an error on our part.
We cannot guarantee that a requested replacement size will remain available while the original item is in transit. If your requested replacement is unavailable, we will contact you to discuss alternative options.
To request an exchange, please contact hello@conquerwithchrist.ca with your order number and preferred replacement size.
Returns & Refunds
Eligible items may be returned for a refund to the original payment method. Return requests must be submitted within 30 days of delivery.
Customers are responsible for arranging and paying for return shipping costs associated with changes of mind, incorrect size selection, or personal preference.
Original shipping charges are non-refundable unless the return results from our error or applicable law requires otherwise.
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
Approved refunds are typically processed within 5 business days. Please allow additional time for your bank or payment provider to post the refund.
We do not charge restocking fees.
Order Cancellations
Customers may request to cancel an order or remove items from an order before the applicable items have been shipped.
Please contact us as soon as possible at hello@conquerwithchrist.ca with your order number and cancellation request.
Cancellation requests are subject to order status and applicable consumer rights. Once an item has shipped, it cannot ordinarily be cancelled, but it may qualify for a return under this policy.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery.
If your item arrives damaged, defective, or incorrect, contact us promptly at hello@conquerwithchrist.ca with your order number, a description of the issue, and photographs where applicable.
We will work with you to resolve the issue and cover any necessary return shipping costs when the problem results from our error.
Your statutory rights remain unaffected.
Final Sale Items
Items clearly marked Final Sale at the time of purchase are not eligible for standard returns or exchanges.
Regular promotional discounts do not automatically make an item final sale.
Gift cards are non-refundable except where required by applicable law.
Gift Orders
If you received an item as a gift, eligible items may be exchanged for another available size or returned for store credit with proof of purchase.
Refunds to the original payment method are issued to the original purchaser.
How to Start a Return or Exchange
To initiate a return or exchange, please email hello@conquerwithchrist.ca with:
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Your order number.
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The item you would like to return or exchange.
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Your reason for the request.
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Your preferred replacement size, if applicable.
Our team will review your request and provide return instructions, including the appropriate return shipping address.
Please contact us before sending anything back. Items returned without prior authorization may not be accepted for discretionary returns.
We recommend using a tracked shipping service, as customers are responsible for ensuring their return reaches us.
International Orders
International customers are responsible for return shipping and replacement shipping costs for discretionary returns and exchanges, unless otherwise required by applicable law or the issue resulted from our error.
Your Consumer Rights
Nothing in this policy limits or excludes any rights or remedies available under applicable consumer protection laws.
Where applicable law provides additional cancellation, return, refund, or warranty rights, those rights take precedence over this policy.
Questions?
We're always happy to help.
For questions regarding returns, exchanges, refunds, or order cancellations, contact:
CONQUER WITH CHRIST